FAQ
Questions homeowners ask us.
Straightforward answers about the equipment, the process and what to expect.
$50 In-Home Water Assessment
Start with a $50 visit to your home.
Tell us about your home and what you would like to improve. We respond to assessment requests within one business day.
$50, credited back on purchase
A paid, professional in-home visit within the service area. If you purchase after the assessment, the $50 is deducted in full from your final system invoice. No obligation to purchase.
You choose the purpose of the visit
On the form you select whether you want an assessment and written recommendation only, or an assessment plus a purchase quote you may choose to act on during the visit. You are never required to buy anything during the visit.
About one hour
Most assessments take up to an hour, depending on your home and the questions you have.
Plumbing and install-readiness review
We inspect your plumbing and the proposed location to confirm what an installation would involve.
Preliminary field screening
Where appropriate we screen measurable water characteristics on site, and explain the findings. This is preliminary field screening, not accredited laboratory testing, and it does not certify water as safe or unsafe.
Written recommendation and quote
You receive written findings from the visit and a written quote for any work we recommend.
Where a homeowner approves the written quote, we typically target installation about one week later. Timing is subject to equipment availability, scheduling, home readiness, site conditions and the final written quote.
Insured business • Installations by licensed plumbers